POSITION: GUEST SERVICES
REPORTS TO:
Guest Services Supervisor
FACILITY:
Bayfront Convention Center / Erie Insurance Arena / Warner Theatre / UPMC Park
HOURLY WAGE:
$8.00 per hour

POSITION SUMMARY:

Guest Services is responsible for patron assistance including: giving directions, seating, assisting patrons with disabilities, taking tickets and other duties as assigned by the Guest Services Supervisor. Guest Services employees are responsible for the operation of walk through magnetometers and the management of patrons through the security measures of the various Authority venues. Other responsibilities include making sure that patrons adhere to all rules and regulations established by the Authority and its tenants.

QUALIFICATIONS:

He/she must be a minimum of 18 years of age, have a clean, presentable appearance and good communication skills.

Why You’ll love Erie Events

Many of our jobs fit all kinds of different lifestyles and come with great benefits – Some dependent upon the role, work schedule, or location, and may include the following!

• Competitive wages paid biweekly

• Healthcare (Medical, Dental, Vision, Prescription drugs)

• Prescription Reimbursement

• Employer Paid: Life Insurance, Short Term/Long Term Disability

• Additional employee paid Life Insurance

• Flexible Spending Plan

• Flexible hours

• 9 Paid Holidays

• Supplemental Pay: Varies per position

• Paid Time Off (PTO) – Applies to Full & Part-time Employees

• Employee Referral Program

• Complementary access to events throughout our four venues

• Employee Assistance Program – 100% confidential

• 457 Retirement Plan

• Annual Employee Appreciation Event

• Behind the Scenes Awards

Erie Events provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.